Policies & Procedures
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Studio Mathemagics is a remote-tutoring service that provides academic support and test preparation services for STEM-related subjects.
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All sessions are conducted remotely via a web-conferencing service/app (examples include Zoom, Google Meets, PencilSpaces, etc).
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Studio Mathemagics requires that customers have a credit or debit card on file for automated billing purposes. Billing is ALWAYS done AFTER a lesson occurs and the corresponding instructor has taken attendance in our web-based system.
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Since Studio Mathemagics is based out of the United States of America, the customary currency for all transactions will be USD.
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Studio Mathemagics maintains a 30 hr cancellation policy that will be upheld in all circumstances (however, we reserve the right to override this policy if we so choose).
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If a lesson has taken place, there will be no refund policy available. If the lesson was unsatisfactory, please contact us so we can make things right!List Item Description
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For any and all customer service-related inquiries, please email us at: studentservices@studiomathemagics.com